PRIVACY POLICY

(P’OP Version – GDPR Compliant)

Last updated: 9 November 2025

At P’OP / Temp’Operandi, our mission is to reveal, activate, and elevate human talents. This mission is built on a simple conviction: trust is the foundation of all meaningful development.
This is why we take the protection of your personal data very seriously, with transparency, respect, and integrity.

This Privacy Policy explains how we collect, use, and protect your information when you complete a test, participate in a training programme, or engage with any of our services.

1. Data Controller

P’OP / Temp’Operandi
14, avenue de la Liberté, 1930 Luxembourg
RCSL: B209.650
Dedicated GDPR contact: contact@p-op.lu

You may contact us at any time with questions related to your personal data.

2. Data We Collect

We only collect the information necessary to provide you with a reliable, personalised, and meaningful experience.

Data you provide to us

– first name, last name
– email address
– phone number (optional)
– organisation and job title (for professional users)
– responses to P’OP tests (youth, adults, matching)
– information submitted when registering for a training or requesting an intervention

Data collected automatically

– technical data (IP address, browser type, pages viewed)
– essential cookies required for the website to function properly

We do not collect any sensitive data.

3. Why We Collect Your Data

We use your data to:
– generate your personalised talent results and reports,
– support you throughout your development journey (tests, training, programmes),
– organise services delivered to organisations,
– manage administrative processes (invoices, contractual documents),
– continuously improve our tools,
– communicate with you when you consent (newsletter, events).

Your data is never used for automated decision-making producing legal effects.

4. Legal Bases

We process your data based on the following legal grounds:
– performance of a contract or service,
– your consent (newsletter, non-essential cookies),
– legitimate interest (security, service improvement),
– legal obligation (accounting).

5. Data Retention

We keep your data only for as long as necessary:

– test data: 36 months, unless you request otherwise
– client data (organisations): duration of the relationship + 5 years
– accounting data: 10 years
– newsletter data: until you unsubscribe

You may request the deletion of your data at any time.

6. Data Sharing

We do not sell or rent your personal data.

We only work with GDPR-compliant technical partners (hosting providers, e-learning platforms, emailing services).
When you participate in a training programme, your information may be shared with a certified P’OP trainer to ensure your support.

7. Transfers Outside the European Union

If certain tools involve a transfer of data outside the EU, we ensure that:
– the destination country is recognised as adequate, or
– Standard Contractual Clauses (SCCs) are implemented.

8. Your Rights

In accordance with the GDPR, you have the right to:
– access your data
– rectify your data
– erase your data
– restrict processing
– object to processing
– data portability
– withdraw your consent
– lodge a complaint with the Data Protection Authority

To exercise your rights:
Dedicated GDPR contact: contact@p-op.lu

9. Security

We implement technical and organisational measures to ensure the confidentiality and security of your personal data (secure hosting, encryption, access controls).

10. Updates to This Policy

We may update this policy to reflect changes in our services.
The date of the latest update appears at the top of this page.

COOKIE POLICY

(P’OP Version – GDPR Compliant)

Last updated: 9 November 2025

Our website uses cookies to ensure proper operation, to better understand how our visitors use the site, and, where appropriate, to provide a more personalised experience.

A cookie is a small file stored on your browser. You can accept, refuse, or customise your cookie preferences at any time via our cookie management banner.

1. Strictly Necessary Cookies

These cookies are essential for the website and test platform to function.
They enable:
– secure access,
– navigation,
– saving technical preferences.

These cookies cannot be disabled.

2. Audience Measurement Cookies (optional)

With your consent, we may use analytics tools (e.g., Google Analytics) to better understand:
– website traffic,
– the most visited pages,
– areas for improvement.

These cookies do not collect directly identifiable personal data.

3. Functional and Performance Cookies (optional)

These cookies help improve:
– website fluidity,
– display quality,
– certain user preferences.

4. Marketing or Social Media Cookies (optional)

Used only with your consent.
They are used to:
– display videos (YouTube, Vimeo),
– enable social media sharing,
– support statistical tracking of advertising campaigns.

5. Cookie Management

During your first visit, a banner will allow you to accept, refuse, or customise your cookie settings.
You may change your preferences at any time via the “Manage Cookies” option.

6. Contact

For any questions related to cookies or your data:
Dedicated GDPR contact: contact@p-op.lu